FAQ
How long does delivery take?
We process orders within 1 business day and shipping times depend on the country you're based in.
You can see the expected shipping time for your country in the checkout, before your purchase.
What if there is an issue with my product?
Not to worry! Just email our customer support team at contact@hilqo.com, and we'll help solve the issue.
If the best solution is to send you a new product, then we'll do just that.
Can I cancel my order?
Yes, you can cancel your order as long as it hasn't been shipped out yet.
If your order has been shipped out already then please wait to receive it, at which point you can contact our customer support team to return the item.